Job Description
Care workers and home carers attend to the personal needs and comforts of the elderly and the infirm with care and support needs (service users) within residential care establishments, day care establishments or in their own homes.
Entry Requirements of This Job:
There are no formal academic entry requirements. In most cases, workers will be required to register with the appropriate statutory body which involves satisfying the registration criteria. This normally includes holding or working towards the relevant qualification for the job. Entrants must typically be 18 years old and have experience working in a care environment. Both off- and on-the-job training is available. A wide range of qualifications including NVQs/SVQs covering various aspects of care is available. Background checks including a CRB check are likely to be required.
Tasks Required by This Job Include:
- Assists and enables service users to dress, undress, wash, use the toilet, and bathe;
- Serves meals to service users at the table or in bed, and assists with feeding if required;
- Generally assists with service users' overall comfort and well-being;
- Provides interest and activities to stimulate and engage the service user;
- Helps with daily activities such as letter writing, paying bills, collecting benefits;
- Undertakes light cleaning and domestic duties including meal preparation as required;
- Monitors service users' conditions by taking temperature, pulse, respiration, and weight, and contributes to record keeping;
- Liaises with professional staff in carrying out care plans etc.
NS-SEC Categorisations:
The simplified NS-SEC analytic class for this code is 6
The simplified NS-SEC operational category for this code is 12.2
To find your exact NS-SEC code, please use the NS-SEC Coding Tool.
Jobs Related to This Code:
- Care Assistant
- Care worker
- Carer
- Home care assistant
- Home carer
- Support worker (nursing home)
| Job Title: | Community Care Workers and Home Carers |
|---|---|
| Reports to: | The supervisor or Registered Manager |
| Job Overview: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required) | • To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Supervisor or Registered Manager • To support and enable Service Users to maintain skills and personal interests whilst delivering person-centered care unique to each individual • To maintain skills at a current level, undertake such training and development as required from time to time to maintain and progress knowledge |
| Location: | Real Homecare Ltd, but you may be required to work from other locations at the discretion of the company and with appropriate notice. |
| Working Hours: | 5 days over a 7-day period, with varying shift patterns as agreed with the manager |
| Role Specific Duties: | • Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing • To contribute to the efficient running of the service • Support Service Users to maintain their relationships and connections with the local community • Ensure Care Plans and other information about how to support Service Users are followed • Be responsible for informing the Supervisor or Registered Manager of any changes in the needs of Service Users |
| Working with Others: | • Develop effective working relationships with other employees within Real Homecare Ltd • Work in cooperation with members of the multidisciplinary teams to maximize opportunities for Service Users • If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life |
| Leading by Example: | • Seek opportunities for personal and professional growth • Be a role model for other carers and be an ambassador for the service • Be professional, polite, and reasonable at all times |
| Personal Responsibilities: | • Knowledge of, and work within, the Fundamental Standards • Understand the regulatory framework that governs the service, including the role of CQC and their requirements • Commit to achieving the relevant qualifications commensurate with the role • Attend statutory training and any other training as directed by management • Understand and follow all policies and procedures relevant to the role • Be open to learning opportunities |
Person Specification
| Specific Requirement for Skills Proficient Written Skills Maintain all Care Plans/care records in accordance with Real Homecare Ltd policy |
|---|
| Leadership Skills • Ability to induct and orientate new employees to the job role and service • Provide Service Users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom • Communicate any problems, concerns or changes to Service Users’ family members as needed |
| Communication Skills • Carers must build rapport with Service Users by establishing personal connections and showing interest in their lives • Carers must be able to communicate effectively with Service Users • Carers must have the communication skills to inform colleagues, management and professionals about the needs of Service Users |
| Problem-Solving Skills • Carers need to be able to adapt and address situations quickly • Plan, develop, implement and assess approaches to promote health and well-being, whilst recognizing and reporting situations where there might be a need for protection |
| Specific Requirements for Previous Experience • Previous experience working in a similar environment • Previous experience working in a similar role • Experience working with Service Users, in particular, those that may have additional support needs |
Value-Based Personal Qualities
| Area | Specific Requirement |
|---|---|
| Working Together | • Involve Service Users, family, external agencies & colleagues • Speak up when things go wrong |
| Respect and Dignity | • Understand person-centered care and can demonstrate treating people as individuals and respecting choices • Promoting independence and encouraging appropriate risk-taking |
| Everybody Counts | • Ensuring no one is discriminated against or excluded • Understand human rights and the impact on care delivery • Facilitating people to ‘speak up about concerns and act upon them |
| Commitment to Quality of Care | • Striving for quality in everything we do, recognizing and understanding what quality in care means for people using the services • Being accepting of criticism and focusing on improvement • Being open to new opportunities for learning and identifying the limits of skills and knowledge |
| Compassion | • Treating people with kindness • Understanding the importance of empathy in all areas of employment • Understanding the values of others and always providing a caring service |
| Improving Lives | • Focus on how things could be done better and sharing ideas • Understanding of well-being and what is important to people using the service • Improving outcomes for people • Ensuring appropriate services are provided for people using the services |
info@realhomecare.net
0753 961 6931
0798 320 0388
0203 769 1947
REAL HOMECARE
Unit 213, Tudor Leaf Business Centre
2-8 Fountayne Road
London
N15 4QL